FAQ

We offer a wide range of tableware including Bowls, Charger Plates, Dinner Plates, complete Dinnerware Sets, Salad Plates, Dessert Plates, and specialized Tailgating Tableware. Our collections are designed to suit various occasions from elegant dinners to casual outdoor gatherings.

Absolutely! Our dinnerware is crafted to blend timeless elegance with everyday functionality. Whether you’re hosting a formal dinner or enjoying a family meal, our tableware is designed to be both beautiful and durable.

You can create an account during checkout by providing your email address and creating a password. Having an account allows you to track orders, save favorites, and enjoy faster checkout in the future.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

We offer two convenient shipping methods:
– Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
– Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)

We process orders within 1-2 business days before dispatch. You’ll receive a confirmation email with tracking information once your order ships.

Yes, we ship globally! However, we are unable to deliver to some remote areas and parts of Asia. If you have questions about delivery to your specific location, please contact our support team.

We want you to be completely satisfied. You may return unused items in their original packaging within 15 days of receipt. Please contact our support team at [email protected] to initiate a return.

We take great care in packaging your items securely. If anything arrives damaged, please contact us immediately at [email protected] with your order number and photos of the damage, and we’ll gladly resolve the issue.

Our dedicated support team is here to help! Email us at [email protected] for assistance with orders, delivery inquiries, or any other questions. We’re honored to be part of your dining journey and look forward to helping you create special moments around our tableware.